Vacant Property & Second-Home Security
Security planning and agreed operational support for private homes, second homes and estates while they are unoccupied or undergoing works.
Discuss your requirementsSecurity while the household is away
A second home should be ready when the family returns, with its privacy and protective arrangements maintained during the time away. Pegasus Ops plans vacant property security around the residence, the people with access and the way the property is used.
Our residential experience combines people, access control, surveillance, drone capability and operational coordination. We bring that joined-up approach to private homes, estates and properties undergoing works, establishing what needs protecting and who is responsible while the household is absent.
Access, contractors and trusted contacts
Establish who holds keys, who can authorise entry and which visits are expected. Deliveries, trades and managing agents need a clear route for access and for reporting a concern. Changes to staff or works should prompt a review of those arrangements.
The brief identifies the client contact, the people authorised to make decisions and the information that should be shared with each provider. A family-office representative can oversee several properties, while the responsibilities at each address remain separately defined.
Inspections, reporting and response
Where inspections or an operational presence are commissioned, the proposal sets out attendance, duties, reporting and the escalation route. Agree what is checked, how observations are recorded and who receives updates. A missed inspection or an unexpected visitor should have a defined route for follow-up.
Existing alarms, cameras and technical suppliers can form part of the review. Detection, verification and response are different responsibilities; the instruction should make clear who handles each and during which hours. Continuous attendance or a guaranteed response time is not implied by a general enquiry.
Preparing for the owner’s return
Second-home security should include the transition back to occupation. Confirm who checks the property before arrival, how keys and access are handed over, and which outstanding issues need the owner’s attention. Changes to the household’s dates should be communicated to the people providing cover.
For holiday home security, distinguish a private-family requirement from arrangements for paying guests or a managed rental. Explain the actual use of the property so that the brief addresses the right people, routines and responsibilities.
Choose the right level of support
A home security assessment can establish priorities before ongoing cover is considered. Residential security teams provide an agreed operational presence, while estate security considers extensive grounds, multiple buildings and estate personnel.
The quotation should identify properties, coverage, personnel, attendance, deliverables, expenses and assumptions. Any additional work is agreed before costs are incurred. If an insurer or managing agent has supplied particular conditions, share those requirements for review; acceptance or compliance should never be assumed.
Questions owners ask
Can you work with our existing managing agent?
The instruction can be coordinated with a managing agent, estate manager or household contact. Access, reporting and decisions are agreed at the outset so responsibilities remain clear.
Does every empty home need a security team?
No. The starting point is the property, its exposure and the existing arrangements. An assessment may identify procedural changes, additional checks or a separately proposed operational presence.
How is the fee calculated?
The location, property size, expected absence, works, attendance and reporting affect the scope. The proposal explains the agreed service and costs before paid work begins.
Tell us what you need to protect.
Discuss the property, your priorities and the timing with Pegasus Ops. We will agree a focused next step and an appropriate way to review the detail.